Terms of service

Last updated: 5 September 2026

Welcome to Renzyo. These Terms of Service ("Terms") govern your access to and use of renzyo.com (the "Site") and any purchases made through it. By accessing or using our Site, you agree to be bound by these Terms.

1. About Us

Renzyo is an online store offering lifestyle products shipped internationally to customers worldwide.

2. Eligibility

You must be at least 18 years old, or have the consent of a parent or legal guardian, to make a purchase on our Site.

3. Products and Pricing

  • All product descriptions, images, and prices are subject to change without notice;
  • We make reasonable efforts to display product colors and details accurately, but slight variations may occur;
  • Prices are listed in USD and do not include duties, taxes, or customs fees unless stated otherwise, which are the customer's responsibility.

4. Orders and Payment

  • By placing an order, you confirm that the information provided is accurate and complete;
  • We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors;
  • Payment is processed securely through our third-party payment providers.

5. Shipping

Orders are shipped internationally with an estimated delivery time of 7–15 business days, depending on destination and customs processing. Please refer to our Shipping Policy for full details.

6. Returns and Refunds

Returns and refunds are handled according to our Refund and Return Policy.

7. Intellectual Property

All content on this Site — including logos, text, graphics, and images — is the property of Renzyo or its licensors and may not be used without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Renzyo shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or Site.

9. Changes to These Terms

We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

10. Contact Us

For questions about these Terms, contact us at support@renzyo.com.